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Darlie The Right Fit Matters Contest

Darlie ‘The Right Fit Matters’ Contest

Organizer & Qualification

  1. Darlie The Right Fit Matters Contest ["Contest"] is organized by Hawley & Hazel Marketing (Malaysia) Sdn Bhd, Malaysia (Registration No. 198301010293 (105656-T)) [Organizer] and is open to all Malaysians residents age 18 and above (as of 2021) with a valid MyKad ["Participant"]. In the event that a Participant is younger than 18 years of age at the date of participation, the Participant is required to obtain written consent from his/her parent/guardian before joining this Contest Program and upon request by the Organizer will be required to present the same.

  2. Individuals from the following groups are not eligible to participate in this Contest Program:
  • Employees of the Organizer [including associated and related companies] and their immediate family members [children, parents, siblings, including spouses]; and/or
  • The Representative, staff, employees and/or agents of the advertising and/or promotion services of the Organizer [including its affiliated and related companies], and their immediate family members [children, parents, siblings, including spouses].
  • Individuals who have a direct relationship with the staff of the Organizer [including associates and related companies]

Contest Duration

1. This Contest will take place from 26 April 2021 at “00:00:001” to 31 May 2021 at “23:59:59” ["Contest Period"]. The Organizer reserves the right to amend the Contest Period at any time without prior notice. All entries received outside the Contest Period will be automatically canceled.


Contest Entries and Eligibility

  1. To participate in the Contest, participants must purchase at least one (1) of the participating toothbrushes from Darlie in a single receipt at any stores in Malaysia (nationwide) within the Contest Period.

Participating toothbrushes

  • Wide Clean Charcoal
  • Volcanic Charcoal
  • Charcoal Gold
  • Charcoal Spiral
  • Charcoal Clean (Regular)

2. Only the purchase at least one (1) of the participating Darlie toothbrushes Wide Clean Charcoal, Volcanic Charcoal, Charcoal Gold, Charcoal Spiral and/or Charcoal Clean (Regular) in a single receipt at any stores in Malaysia (nationwide) (with a valid receipt dated within the Contest Period) is considered as a valid entry in this Contest [“Proof of Purchase"]. 

3. Participants will need to submit their entries on Darlie Malaysia official Facebook page. ["Submission/Mode of Entry"].      

How to Participate:

1.      Upload a clear picture of the Darlie Toothbrush you have purchased and used in the comment section of the contest social post.

2.      Share your first-time experience with us in the comment section and don’t forget to hashtag #DarlieMalaysia and #TheRightFitMatters

3.      Be one of the 30 lucky winners to receive RM10 Shopee voucher for the next Darlie purchase.

  • The Organizer shall reserve the right to request for evidence of the hardcopy of the Proof of Purchase for verification and prize redemption. Participants are required to keep all original receipts (as Proof of Purchase). Failure to do so upon request will result in the disqualification and prize forfeiture. 

4.  Participants can send as many entries with valid purchase requirement fulfilled during the Contest Period. 

5.  Each participant will only be eligible for ONE (1) prize throughout the entire Contest Period;

  • Contest Prize(s) RM10 Shopee Voucher X 30 winners  
    • Valid for purchase in Darlie Official Store Malaysia on Shopee only.
    • Voucher valid from 1 May – 30 June 2021·
    • Voucher will be in the form of E-Voucher.
    • Voucher is eligible to be used in the next purchase with the minimum spend of RM 30 Darlie products  

6. Prizes are non-transferable and cannot be exchanged for cash or any other prize.

7. The Prize is valid based on first come first serve basis and/or while stocks last basis.

8. Participants may be required to present proof of identification and Proof of Purchase during or before the redemption prize for the purpose of validation and checking. Receipt that is tampered with / faded / damaged / duplicated will be considered invalid and will then be disqualified for this Contest.

9. The Organizer reserves the right to substitute any of the prizes with that of similar value at any time at their absolute discretion without prior notice. All prizes are non-transferable, non-refundable and non-exchangeable for cash or other prizes. 

10. If any matters arise from the usage of the winning prize (Shopee E-Voucher), the Organizer nor agency will not be responsible. Therefore, winners are required to liaise directly with the provider (Shopee). Shopee E-Voucher will be sent to winners via the Darlie Malaysia official Facebook Messenger in text which contains code, expiry date and link to the T&C. 

11. Contests winners will be chosen based on the followings:

  • A complete entry with both clear photo of the Darlie Toothbrush purchased, used and written experience/review shall be submitted simultaneously or concurrently on the comment section of the contest social post on Darlie Malaysia official Facebook page with hashtags #DarlieMalaysia and #TheRightFitMatters. Submissions/entries received which are not complete, for example, contains either one photo or written experience/review and incorrect/missing hashtags will not be taken into consideration and will be disqualified.
  • Participants who provide a genuine feedback submission, be it positive or negative.


The following entries will be disqualified:

  • unclear, incomplete, duplicate, copies, illegible or incorrect entries; and/or
  • entries that violate the Terms and Conditions, any applicable laws and/or regulations.

In addition, the Organizer reserves the right to disqualify any Participant(s) that:

  • undermines, has or attempted to undermine the operation of the Contest by fraud, cheating or deception; and/or
  • are not eligible or unable to provide proof of eligibility to participate in the Contest for verification by Organizer when requested.
  • In the event of a disqualification after a Prize has been awarded, the Organizer reserves the right to demand for the return of the Prize or payment of its value from the disqualified Participant. 

Liability & Responsibility

  1. Unless stipulated otherwise, all transportation cost, internet charges, personal costs and/or any other costs, fees and/or any kind of expenses incurred by the Participants in connection with this Contest (whether for the purpose of joining, participating in or receiving any benefit or prizes from the Contest) or for the purpose of prize redemption or related travelling are the sole responsibility of the Winner, and the Organizer, its affiliates, authorized agents or participating agencies accepts no responsibility whatsoever for these costs/charges/fees/expenses.

  2. The Organizer, its affiliates, authorized third parties and participating agencies accepts no responsibility for entries lost, damaged, delayed in the post, or due to computer, IT or any technological error. The Participant is responsible for ensuring that his or her entry complies with all the rules and terms and conditions of the Contest, and that his or her entry reaches the Organizer in the form required by the Organizer.

  3. By participating, you give permission to the Organizer to process your personal data which is provided for validation purposes.

  4. The Organizer has the right to elect a third party [“Agency”] to process purchaser’s personal data.

  5. The Organizer shall take necessary precautions to ensure that purchaser’s personal data is protected. The Agency will likewise adhere to the same precautionary measures.

  6. By entering this Contest, all participants agree to release, discharge, and hold harmless the Organizer, its affiliates and agencies, and their employees, officers, directors and representatives from any claims, losses or damages arising out of or in connection with their participation in this Contest (including but not limited to, any error in computing any transaction, any breakdown or malfunction in any computer system or equipment, infringement of any Intellectual Property Rights including but not limited to Copy right), any Redemption-related activities and the acceptance and/or use, misuse, or possession of any prize awarded hereunder.

  7. All costs incurred by the Participant in relation to and/or with respect to the Contest and Prize including without limitation postal charges or Internet Service Provider (ISP) charges (if applicable), all transport costs, communication charges, accommodation, meal costs and other related costs incurred by the Participant as a result of and/or pursuant to his/her participation in the Contest collection and additional costs related to the prize shall be solely borne by the Participant. The Organizer shall not be under any obligation to reimburse the Participant for any of such costs and expenses incurred thereof.

  8. The Participant acknowledges that his/her participation in the Contest shall be at his/her own risks.

  9. The Organizer, its agents, sponsors, representatives, affiliates and their respective directors, officers and employees, agents and assigns shall not be liable and/or responsible to any Participant in respect of:
    1. any failure to win a Prize in the Contest, defective Prizes due to his/her negligence, act and/or omission or misuse of Prizes or any other loss, damages, costs, expenses, claims, liabilities, injury, death, accidents suffered by the Participant during the Contest or arising out of or in connection with the Contest, the participation by the Participant in the Contest and/or the Prizes awarded.
    2. any delay and/or failure in receiving and sending a Contest Entry as a result of any network, communication, ISP or system error, interruption and/or failure experienced by the Organizer or the Participant’s telecommunication service provider and/or resulting from participation or the downloading of any materials in the Contest.
  • any error (including error in notification of Contest winners), omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft, destruction, alteration of, or unauthorized access to entries, or entries lost or delayed whether or not arising during operation or transmission as a result of server functions, virus, bugs or other causes outside the Organizer’s control.
  1. The Organizer, its agents, sponsors and representatives shall not be liable to perform any of their obligations in respect of the Contest and this Terms and Conditions, rules and regulations in respect of the Contest where they are unable to do so as a result of circumstances beyond its control and shall not be liable to compensate the Participants in any manner whatsoever in such circumstances.

  2. If the Organizer holds a prize giving ceremony, the winner aged 18 and under must attend and be accompanied by the parent/guardian.

Judging criteria

The decision of the Organizer shall be final, binding and shall not be disputed. Any objection and/or complaint will not be entertained. 

Contest Winners Notification 

1.      All successful winners will be notified via Facebook Messenger to participants. All prizes must be claimed within 2 months from the notice period. The prize will be invalid and withdrawn if the participant fails to claim the prize within the stipulated period. The Organizer will not entertain any request for a deferment of the grace period. 

2.      The Organizer reserves the right to disqualify the participant's failure to comply with the prize collection procedure as determined by the Organizer.  

3.      The name of the Contest winners will be announced on the Darlie Official Facebook Malaysia by the Organizer in June 2021. In the event where a winner does not receive any notification, notices posted on the website or at any medium will be deemed sufficient. Any reason by the participant who does not receive any notification will not be entertained by the Organizer for extension of the prize redemption period. 

4.      The Organizer reserves the right to appoint a third party to handle the process of verifying the Contest winners and for the purpose of delivery of prizes/merchandise.

5.      All calls or contact session may be monitored and recorded for record-keeping, training and quality-assurance purposes either by the organizer or appointed third party. 


By accepting the Contest prize, the winner will therefore indicate that authorization is given to the Organizer and its agencies to use the names and/or photographs of the participants for publicity, advertising and/or marketing purposes without any notice and/or compensation.

Changes to Terms & Conditions

The Organizer reserves the right to change, amend, delete or add to this Contest Terms and Conditions without prior notice at any time and the Participants are bound to such changes. SuspensionThe Organizer also reserves the right to cancel, modify, suspend or suspend this Contest in the event of unforeseen circumstances beyond reasonable control. Personal Data Protection Act 2010

Notice under Section 7 of the Personal Data Protection Act 2010 (“PDPA”) to consumers of Hawley & Hazel Marketing (M) Sdn. Bhd.

Dear Consumers,

Under the PDPA, there are various requirements that regulate the processing of your personal data as an individual (“Individual”). It informs the Individual of your rights under the PDPA, including actions Individuals may take to exercise such rights and its consequences, and in particular:-

(a) That we [“Organizer”] collect your personal data directly from the entry;

(b) Individual’s personal data is collected for the Darlie ‘The Right Fit Matters’ Contest

(c) Individual has the right to access and correct your personal data once given;

(d) Individual’s personal data is disclosed to an elected Agency / Organizer for processing;

(e) The personal data requested from individual will only be used for the Contest Program

(f) The personal data given is obligatory and all incomplete entries will render the participation void;

(g) Individual’s personal data will be validated upon confirming entries and if there are changes to the personal data, the individual is required to update the Organizer.

(h) For much more information regarding data collection and processing and related issues, please refer to our website for details.




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Darlie The Right Fit Matters Contest